Privacy Policy
BCL Farm is the website of PT. Benteng Citra Lestari. This policy describes the information we collect and how we use it when you visit the site or contact us.
Information we collect
Depending on how you use the site, we may collect:
- Contact details and inquiry information that you submit through the contact form or send directly to us.
- Analytics information such as page visits, referrers, device and browser information, approximate location, and engagement activity, only after you opt in.
- Security and anti-abuse information processed by Cloudflare Turnstile and Cloudflare infrastructure to protect the site and its forms.
- Browser preferences for language, theme, and your consent choice.
How we use information
- To respond to product, pricing, partnership, research, and usage inquiries.
- To maintain site security, prevent abuse, and keep contact submissions reliable.
- To measure traffic and improve the site when analytics consent has been given.
Service providers and sharing
We use Google Analytics for opt-in traffic measurement and Cloudflare for infrastructure and anti-abuse protection. These providers process information to provide services to BCL Farm. We do not advertise based on your information, or sell or rent personal information.
Retention
Contact inquiries are retained for 24 months after our last communication, unless an ongoing relationship or legal obligation requires longer retention. Google Analytics user- and event-level data may be retained for up to 24 months. Cloudflare retention varies by product, security event, and operational requirement, so we retain it only as needed for those purposes.
Your choices and rights
You can refuse or withdraw analytics consent at any time through Cookie Settings. Depending on applicable law, you may ask to access, correct, delete, or otherwise exercise rights over personal information we hold.
For privacy questions or requests, email sales@bclfarm.com. Please provide enough detail for us to identify and respond to your request.